Returns & Exchanges
At Finesse, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't perfectly complement your space, you can return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully repackage your items in their original shipping containers, ensuring all protective padding and hardware are included to prevent damage during transit.
- 3.Attach Shipping Label
Download and print the prepaid return shipping label provided via email, then securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receiving the item at our warehouse.